Orders are typically processed the following business day, excluding holidays and during high volume seasonal periods. Once payment details are approved, orders are processed from A Coruña, Spain and ship via DHL.
Estimated delivery times
- Spain: 1/2 days
- Canary Islands: 3/4 days
- Europe: 3/4 days
- Outside Europe: 3/4 days
Free shipping worldwide
All international buyers are responsible for import duties and taxes, these are determined by the customs agency within the destination country. In case the client refuses the order or pay the duties/taxes, shipping and extra costs, will be deducted of the refund. We are not responsible for customs delays and transit times provided by UPS are not necessarily guaranteed. Once an order has shipped, we are unable to re-route the package.
Please send any additional requests or questions to in email@example.com
Once you have received your order, you have 15 days to make a return. Please note, that the return must be received in our warehouse before the fifteenth day.
Free/Easy returns within The EU.
International customers are responsible for the generated return costs. The product must be in perfect conditions and the original labels need to be included.
It has to be sent to:
c/ Teresa Herrera 12
15004, A Coruña (Spain)
If you want to make an exchange for another size you should write us an email to firstname.lastname@example.org with this information.