SHIPPING

Shipping cost: FREE WORLDWIDE SHIPPING

Monica Cordera offers complimentary shipping on all orders. They are typically processed the following business day, excluding holidays and during high volume seasonal periods. Once the parcel is out of our warehouse (A Coruña, Spain) customer will receive and email from courier company with the tracking number.

Estimated delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or product availability:

    • Spain: 1/2 days
    • Canary Islands: 3/4 days
    • Europe: 3/4 days
    • Outside Europe: 3/4 days

Note: Preorder gives you the opportunity to buy an item that will become available at at a later date. The expected shipping day is specified in the product description.

All international buyers are responsible for import duties and taxes, these are determined by the customs agency within the destination country. In case the client refuses the order or pay the duties/taxes, shipping and extra costs will be deducted of the refund. We are not responsible for customs delays and transit times provided by courier are not necessarily guaranteed. However we work closely with the courier companies to minimize any delay in delivery.

Once an order has shipped, we are unable to re-route the package.

Please send any additional requests or questions to in info@monicacordera.es

 

 

RETURN

Once you have received your order, you have 15 days to make a return. Please note, that the return must be received in our warehouse before the fifteenth day.

All items must be on their original condition, unworn, unwashed and unaltered. Also all the labels must remain attached. Any returns received which do not meet our return policy requirements may be refused.

If you are receiving multiple shipments for the same order, please wait until you have received everything to initiate your return.

Please, send us an email to info@monicacordera.es with the order number and your email account to starting process your return.

Orders returned to us without a return authorization may face delays in processing.

Mónica Cordera offers one free return per order within The EU (UK is excluded from this benefit, effective January 1st, 2021).

The rest of international customers are responsible for the generated return costs and we are not able to provide any return label.

It has to be sent to:

Mónica Cordera
c/ Teresa Herrera 12
15004, A Coruña (Spain) 

 

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